Employee Apps

Employee Apps represent network-based applications your end-users use. Each Employee App is defined by the domain name where that service is hosted. Whenever there is browser traffic to/from that domain on an active Endpoint device, the Endpoint application captures related performance data and sends it to your Catchpoint portal for analysis and reporting.

Catchpoint includes pre-set configurations for approximately sixty popular applications, and you can customize additional apps as needed.

Adding a Pre-configured Employee App

1. Navigate to Control Center > Endpoint > Employee Apps
2. Click Add to open the Employee App blade, which displays a list of pre-configured Apps.
   
3. Check the box(es) next to the App(s) for services that you want to monitor.
4. Click the Add button at the bottom.

Creating a Custom Employee App

1. Navigate to Control Center > Endpoint > Employee Apps.
2. Click Add to open the Employee App blade.
3. Click Create at the top to start customizing a new App.
4. Input a name for this App.
5. Input the domain name where the application is hosted.
6. Optionally input a traceroute destination for additional traceroute testing. (This lets you define a more specific destination to do traceroute testing beyond the primary domains of the app. May be domain/hostname or IP Address.)
7. Optionally input the name of the provider of the application. (This is helpful for filtering or sorting data by provider.)
8. If desired, add this App to one or more Page Groups
   1. Enable Regex Include Host Name to have this app included in a Pagegroup by its host name
   2. Click Add Page Groups to define any Page Groups
9. If desired, add this App to one or more Zones
10. Click Save

Once you add a pre-configured or Custom Employee App, Catchpoint will begin collecting performance data whenever an active Endpoint device connects to that App.