Account Activity

The Account Activity page displays monthly usage data for the client (or division, or both). Activity is tracked in terms of points used across various features and views used for RUM.

Getting Around

The Account Activity page includes a chart displaying daily data and a summary section showing monthly data. You can view any specific day's data by hovering over the corresponding point on the chart. Data is reported by total points used, as well as the daily average.

Tests

The test table provides details on the total test runs, daily test averages, and unique test counts. The test list includes following columns:

• Test ID — links to the test configured
• Test Name — links to the test properties
• Test Information — includes division name, network type, and monitor
• Test Runs — number of test executions during the month
• Verify on Error — number of test reruns triggered by test failures
• Avg. Request — average number of requests per test
• Avg. Steps — number of steps in web/transaction tests
• Indicators — number of metrics captured (e.g., if a test enabled one indicator and ran 1000 times, 1000 indicator metrics are captured)
• Tracepoints — number of tracepoints captured
• Captures — number of screenshots, filmstrip captures, and headers
• Enable Host— test runs with host data captured
• Enable Zone — test runs with zone data captured
• Points — usage points based on the test run details

Sonar Services

This sonar services table reports services enabled using points. The list includes following columns:

• Service — the name of the sonar service
• Points per day/month — number of points the service consumed per day and month
• Last Added — the date the service was last modified
• Last Updated By — the user who most recently edited the service

RUM Views

This sonar services table reports services enabled using points. The list includes following columns:

• App ID/Name — the ID and name of the RUM app
• App Type — the type of app (web or mobile)
• Total Views — the total number of views captured for the selected timeframe
• Avg Daily Views — the average number of views captured per day for the selected timeframe

Workflow

View Account Activity

Use the Division dropdown at the top left of the chart to select a specific client, division, or both. You can also choose the desired month from the dropdown at the center of the page.

Export Account Activity in CSV Format

Select the month and division to download then click Download CSV from the top menu and choose by month or by day

Report Recipients

Account Activity Reports are sent to individuals meeting any of the following criteria:

• Assigned as the customer Billing Contact
• Assigned the role of Client Administrator
• Division Administrators will receive the Account Activity for their specific Division(s)

Client Administrators can be changed by any current administrator. If you'd like your Billing Contact to be changed, please open a ticket through the support portal.