Welcome to Catchpoint!
Our industry-leading Internet Performance Monitoring platform enables you to proactively monitor the performance of your websites, APIs, and other network- or internet-based applications. You can also use it to monitor the performance of third-party systems that your customers, employees and/or applications depend on. Catchpoint makes all of the captured data available to you for viewing and analysis via the Catchpoint Portal.
User Experience Monitoring
There are two general forms of user experience monitoring that you can do: Active and Passive.
- Active monitoring refers to pre-configured synthetic tests which simulate some aspect of a real user's interaction with the monitored system. This type of monitoring is called "Active" because you actively set up and initiate these tests, either on demand or on a scheduled basis.
- Passive monitoring means detecting real users' connections to the monitored system and capturing metrics related to their actual interactions with it. This is considered "passive" because rather than initiating tests, you are simply detecting and monitoring end-users' connections as they occur.
Catchpoint provides three main methods of User Experience monitoring:
- Tests (synthetic)
- RUM (Real User Monitoring)
- Endpoint
Tests (synthetic) refers to the active monitoring of web-based servers and applications using public test Nodes. Each Node consists of a cluster of individual machines (instances) running our monitoring engine, known as the Catchpoint Agent. Catchpoint operates an industry-leading fleet of test nodes located in major geographic centers around the globe. You can also stand up your own internal nodes, referred to as "Enterprise Nodes," to perform tests from within networks that you control.
RUM (Real User Monitoring) refers to passive monitoring of web pages or iOS apps. As users connect to the page or app, Catchpoint captures metrics related to their connection using a bit of embedded code. Catchpoint provides code for this purpose, and you have the option to create your own custom monitoring code to capture any data you want.
Endpoint Monitoring involves installing a desktop application on Windows or Mac endpoint devices and capturing metrics related to their connections to network-based systems. These devices could be PCs your employees use to perform their jobs, or they could be test systems that you have set up for monitoring purposes, similar to Enterprise Nodes. Endpoint Monitoring can be active and/or passive; you can run scheduled or on-demand tests from an Endpoint device, and you can capture metrics related to the end-user's actual experience using the Endpoint device.
Regardless of which type(s) of monitoring you will be doing, you will set up your tests and then access the resulting data via the Catchpoint Portal.
Internet Sonar
In addition to the active and passive monitoring features which you can configure within your portal, Catchpoint also provides Internet Sonar, a service which aggregates monitoring data from across our entire infrastructure to provide realtime alerts when there is an outage or performance degradation in a major web-based service-provider, such as an ISP, Cloud Host, or CDN. Internet Sonar is designed to supplement your monitors to provide the most complete picture of network availability and performance.