Overview
As part of the Afterglow release in January 2026, we updated the third-party GeoIP data provider used across the platform to map IP addresses to geography, ISP, ASN, and network speed/connection insights. The GeoIP feature provides location details in the following product areas:
- Real User Monitoring (where traffic is aggregated by city/region/country)
- Hop location mapping in traceroute visualizations for Endpoint and Synthetic tests.
With the new provider’s broader coverage and improved accuracy, you may see fewer “Unknown” geographies, and some location-based aggregates (e.g., pageviews by city/region/country) may shift as more IPs are resolved or resolved differently after the change.
Potential Impact on Historical Data
For Real User Monitoring and traceroute visualizations in Endpoint Tests, this change will not affect your historical data generated prior to the Afterglow Release. All GeoIP locations for earlier tests will reflect the older GeoIP data provider results, and new data going forward will use the new GeoIP data provider.
For traceroute visualizations in Synthetic Tests, GeoIP data is retrieved at the time that data is queried from the system. Therefore, when viewing test results generated before the Afterglow release, in some cases you may see the different geographies indicated than prior to the release. This is expected behavior, and any such changes should reflect more accurate and reliable results.