---
title: "Support email subscription"
slug: "support-email-subscription-1"
updated: 2023-01-06T15:48:57Z
published: 2023-01-06T15:48:57Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.catchpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support email subscription

Catchpoint allows one to receive subscription-based updates via email regarding product release notes, node infrastructure updates, knowledge development, and node run rates.

- **Product Release Notes**: Product release updates will be sent.
- **Node Infrastructure Updates**: Node Infrastructure related updates will be sent.
- **Knowledge Development**: One will receive newsletters, invites to webinars and new video emails.
- **Node Run Rate***: Client users will receive run rate reports for **Enterprise or Private Nodes** that they own.

**Node Run Rate is the ratio of completed test runs over all attempted runs for a node within a fixed time interval. It is represented as x%.*

**Please Note:**

1. **View Enterprise Nodes** should be checked in User roles. Users with **View Properties** checked will have read-only access to the Nodes page in the Nodes Module
2. **Division level users** will only see nodes on the Nodes page (Node Module) that are in their division, and will only receive run rate reports for those same nodes. **Client level users** will only see nodes on the Nodes page(Node Module) and receive reports for nodes at the Client level.
3. Each Node Run Rate report will contain a list of all nodes that are in the Warning or Critical run rate state. No report will be sent if there are no applicable nodes in the **Warning or Critical state**, or if there are no changes in state from any nodes.

For more information on **Node run rates**: [Click Here](https://docs.catchpoint.com/docs/legacy-node-run-rate-guide)

**Follow below steps to use this feature.**

1. Click on top right corner, where you see your **email id**

![](https://cdn.document360.io/cb4af8f9-6751-4fd2-b39c-07aae832badb/Images/Documentation/203880226-Emailsubs.png) 2. Click on **Edit** next to Email Subscription. 3. Select your required option and save it.