The SMTP test monitors mail servers by connecting and instructing them to send test emails.
SMTP Test Properties | |
|---|---|
| Name | A name used to identify this test. |
| Description | Optional additional information about the test |
| Test Location | The full address of the mail server. (smtp://hostname:port) |
| New Message | If selected, this test will initiate an email message and standard email fields are displayed. |
| Authentication | By default, the test will run Anonymously (no authentication.) By clicking "Add User Name and Password" you can select credentials from the credentials library, or add new credentials. |
| Location | The Product/Folder location of this test (read only) |
| Status | Determines whether this test is current Active or Inactive |
Supported Metrics | |
|---|---|
| # Purged Runs | The number of test runs manually excluded from calculation for purposes of SLA accuracy. |
| # Runs | Total number of test runs for the defined time period. |
| # Test Errors | The total number of test runs that failed. This is the sum of all of the following types of test failures:
|
| # Test Failures | The total number of elements that Catchpoint was unable to connect to, receive a response from, or load on the page. |
| % Adjusted Availability | Ignoring any purged runs, the percentage of test runs where the primary URL server was reached and the test was completed (i.e. there was not a Test Error.) |
| % Availability | The percentage of test runs where the primary URL server was reached and the test was completed (i.e. there was not a Test Error.) Availability is calculated as: (# Test Runs - # Test Errors) / # Test Runs |
| % Downtime | The percentage of test runs where the primary URL server was unavailable, unreachable, or otherwise failed (i.e. there was a Test Error.) Downtime is calculated as: # Test Errors / # Test Runs |
| % Frustrated | The percentage of test runs that exceeded the Apdex “frustrated” threshold. |
| % Not Frustrated | The percentage of test runs that completed in less time than the Apdex “frustrated” threshold. This is equivalent to: % Satisfied + % Tolerating |
| % Ping Packet Loss | The percentage of pings packets sent which did not receive a response. Calculated as: (# packets received / # packets sent) * 100 |
| % Satisfied | The percentage of test runs that completed in less time than the Apdex “Satisfied” threshold. |
| % Tolerating | The percentage of test runs that exceeded the Apdex “Satisfied” threshold but completed in less time than the “Frustrated” threshold. |
| Apdex | A scoring mechanism that translates performance metrics of diverse applications into generic “User Satisfaction” levels using predefined response time thresholds. You can use default Apdex thresholds or configure your own on a per basis. For more details about Apdex, visit http://www.apdex.org/ |
| Authentication (ms) | The time it took to authenticate with the smtp server. |
| Connect (ms) | The time it took to establish a TCP connection with the server. |
| DNS (ms) | The time it took to resolve the domain name to an IP address. |
| Experience Score | A composite metric that captures the overall experience of a user on a scale of 0-100. |
| Helo Time (ms) | The time it took to establish a connection with the smtp server by sending a HELO command. |
| Message Size (bytes) (imap) | The size of the message fetched from the imap server. |
| Ping Round Trip (ms) | Average time between sending a ping packet and receiving a response. |
| Response (ms) | The total time from the initial request until receiving the last packet of response data. It is the sum of DNS + Connect + ssl + Send + Wait + Load for all elements. |
| Send (ms) | The time it took to send the request to the server. |
| Signal Quality | Measures the quality of the WLAN connection in terms of data transfer speed. It indicates what percent of the available network are you using to move data (upload / download). 99% is as good as it gets in terms of signal quality. |
| Signal Strength (dBm) | This number represents the power the clients device is receiving from the Access Point / Wi-Fi router. A number of -30 dBm indicates excellent while a number of -70dBm indicates very poor signal strength. |
| SSL (ms) | The time it took to complete the ssl handshake with the server. |
| Test Time (ms) | One cohesive metric that applies to all test types and indicates the total duration of the test run. Test Time is equivalent to Response, Test Response (Transaction and web tests) and ping RTT (Trace Route tests), and is used when calculating Apdex. Test Time is not available for Request, Host, or Zone charting. |
| Throughput | Measures how efficiently the system was able to retrieve all elements in kilobytes per second. Throughput is calculated as follows: Throughput = Size / Time where: Size = (FileSize + HeaderSize)/1024 *converts from bytes to KBs Time = (Wait + Load)/1000 *converts from ms to seconds |
| Wait (ms) | The time from when the request was sent to the server until the first response packet was received. (Known as "First Byte" in some tools) |