Ping Testing on Web Tests and Alerts That Trigger Debug Options

Prev Next

Catchpoint Web Tests allow you to trigger debug options based on Ping alerts, if Additional Monitor: Ping (ICMP) is enabled in the Advanced Settings. A traceroute will be triggered if the ping alert thresholds have been met. In order to set this debug option, follow the steps below :

  1. Edit the properties of the test, folder, or product.
  2. If needed, select Override for the Advanced Settings section, then click Add Advanced Settings
  3. Select Debug Primary Host On Failure, Debug Referenced Hosts on Failure, and Additional Monitor then click Apply.
  4. Make sure the Additional Monitor selection is Ping (ICMP).
  5. If needed, select Override for the Alerts section and add desired Recipients and Subject, then click Add Alert.
  6. Under All Alerts > Ping, select Ping RTT (Round Trip Time)
  7. Under Trigger, select Specific Value
  8. Put in the number of milliseconds for the warning and critical thresholds.
  9. Under Conditions, select Runs.
  10. Type in either the number of runs or percentage of runs that must exceed a threshold in to trigger an alert.
  11. Click Apply to save the alert.
    Completing these steps will present a traceroute on the test whenever the time to complete the Ping test passes the warning time threshold.