Default Apdex Thresholds

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Overview

The color of each test displayed in the Tests Overview Dashboard is determined based on the test's Apdex thresholds. If Apdex values are not specified in the Thresholds section of Test Properties, we use the default thresholds listed below. Thresholds are based on the Webpage Response metric for browser-based monitors and Response for non-browser monitors.

The color applied to the test in the Dashboard is determined as follows:

GREEN: value < Warning threshold
AMBER: Warning threshold <= value < Critical threshold
RED: value >= Critical threshold
GRAY: no change or no historical data available

Default Threshold Values

Monitor/Test Type(s) Warning Threshold Critical Threshold
Object (Web) 500ms 2,000ms
Emulated (Web, Transaction, HTML Code) 3,000ms 12,000ms
Chrome (Web, Transaction, HTML Code) 5,000ms 20,000ms
Edge (Web, Playwright) 5,000ms ms
Mobile (Web, Transaction, HTML Code) 5,000ms 20,000ms
Playback (Web) 5,000ms 20,000ms
Mobile Playback (Web) 5,000ms 20,000ms
Transport TCP 500ms 2,000ms
Transport UDP 500ms 2,000ms
FTP 10,000ms 40,000ms
Ping ICMP 50ms 200ms
Ping TCP 50ms 200ms
Ping UDP 50ms 200ms
DNS Direct 100ms 400ms
DNS Experience 200ms 800ms
SMTP 1,000ms 4,000ms
API 500ms 2,000ms
SSH 1,000ms 4,000ms
TraceRoute ICMP 100ms 400ms
TraceRoute UDP 100ms 400ms
TraceRoute TCP 100ms 400ms
TraceRoute Insession 100ms 400ms
TraceRoute QUIC 100ms 400ms
WebSocket 1,000ms 4,000ms
NTP 1,000ms 4,000ms
IMAP 1,000ms 4,000ms
MQTT 1,000ms 4,000ms
SSL 1,000ms 4,000ms

Example: