Creating SLOs

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Follow the steps below to create and configure a new Service Level Objective:

  1. Log into the Catchpoint Portal

  2. Navigate to Analysis > SLO > Objectives

  3. Click Create to open a new Objective properties blade.
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  4. Input a Name for this Objective (e.g. "API Performance SLO")

  5. Optionally enter a Description for the Objective

  6. Optionally specify Run From dates/times. (By default this Objective will be active immediately and run indefinitely)

  7. Select a Metric for the SLO

  8. Input a Violation Threshold (If applicable. This is the number of milliseconds that the selected metric must not exceed.)

  9. Configure the Violation Condition

  10. Select whether to base the Violation Condition on the number of Nodes that experience the issue or simply on Runs across all nodes.

    1. You can specify a number of nodes/runs that must exceed the threshold to cause a violation and/or a percentage of nodes/runs. If either the number or the percentage is exceeded, this will meet the Violation Condition and begin counting against tho SLO.
    2. If you want to require consecutive test runs to meet the violating condition when evaluating the SLO, enable consecutive.
      1. If you selected Nodes above, input the number of runs per node that must fail or exceed the threshold before that Node is considered to be in violation.
    3. Choose the time range within which multiple Nodes/Runs must fail or exceed threshold the threshold in order for a violation to be registered. (5 minutes, 10 minutes, 15 minutes, 30 minutes, or 1 hour).
    4. In the Goal section, input the percentage of the time that tests must not be in Violation Condition in order for the SLO to be met.

  11. Assign the SLO to one or more tests. (You may select tests from the list or use the search field to locate desired tests.)