Documentation Index

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Contact Setting: "Provisioned by"

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With the new contact setting Provisioned by, a Catchpoint-provisioned contact can easily be converted to an identity-provider-provisioned contact.

This setting enables the following:

  • Determines which other Contact settings are editable vs. read-only
  • Determines what is displayed for System Access and Test Access
  • Allows an admin to change whether a user is provisioned by catchpoint or the IDP

The options for the Provisioned by setting are as follows:

  • Provisioned By: Identity Provider
    • Indicates this is an SSO-only contact (can log in with namespace only.)
    • Displays the URL of the Identity Provider Issuer from the SSO properties page
    • Some settings uneditable. If Contact was previously Provisioned by Catchpoint, then the following saved settings become "last access."
      • Division
      • System Access
      • Test Access automatically set to "All" (any configured restrictions removed).
      • email address
  • Provisioned By: Catchpoint
    • Can log in with either namespace and password
    • All contact settings are editable, and contact properties configured in the portal override the identity provider assertion

Exception:

  • Users with the Client Admin user role cannot have Provisioned By set to Identity Provider.

Note that changing a Contact's Provisioned By status changed from Identity Provider to Catchpoint will trigger an invitation-email to the Contact so that they can confirm and activate their account.