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Chart Visualization Error in Chrome

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Problem Statement

In some scenarios when viewing charts in Explorer or Records, a visualization may “bleed” out of the chart area. This is due to a limitation in Chrome for Scalable Vector Graphics (SVG).

Picture1.png

Work Around

To avoid this error, users will have to disable Chrome’s “hardware acceleration” feature. This can be done as follows:

  1. In your Chrome browser, go to Settings and search for "hardware acceleration"
  2. Disable Use hardware acceleration when available
  3. Relauch your Chrome browser

Picture2.png

Note: If you still experience this behavior after making the change, please contact support@catchpoint.com