---
title: "Catchpoint Script Recorder not opening on Chrome 102 and above."
slug: "catchpoint-script-recorder-not-opening-on-chrome-102-and-above"
updated: 2024-05-23T14:31:35Z
published: 2024-05-23T14:31:35Z
canonical: "docs.catchpoint.com/catchpoint-script-recorder-not-opening-on-chrome-102-and-above"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.catchpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Catchpoint Script Recorder not opening on Chrome 102 and above.

### Problem Symptoms
After Clicking on the Catchpoint script recorder extension on the chrome browser. It does not launch the extension.

![image.png](https://cdn.document360.io/cb4af8f9-6751-4fd2-b39c-07aae832badb/Images/Documentation/image%288%29.png){height="" width=""}

### Cause
This behaviour is due to Chrome changes starting with version 102. The windows created or modified by an extension must be at least 50% visible on the user's display.

### Resolution
This problem occurs because of chrome's policy to not allow the extension's window to display. Please see the workaround section for a potential way to launch script recorder.

### Workaround

1. Click on Restore Down button on the chrome browser. 

![image.png](https://cdn.document360.io/cb4af8f9-6751-4fd2-b39c-07aae832badb/Images/Documentation/image%2813%29.png){height="" width=""}

* * *


2. And, then launch the Script Recorder.

![image.png](https://cdn.document360.io/cb4af8f9-6751-4fd2-b39c-07aae832badb/Images/Documentation/image%2812%29.png){height="" width=""}

* * *

3. After, the launch of the script recorder you can now Maximize the chrome window again. 




### More Information
Please refer to [Chrome 102 changes to the Windows API (google.com)](https://groups.google.com/a/chromium.org/g/chromium-extensions/c/vTgy2AMpf6A/m/yQfmR6QMBQAJ) discussion on why these changes were incorporated in chrome.
