---
title: "BMC Operations Management Integration"
slug: "bmc-operations-management-integration"
updated: 2023-02-07T20:39:38Z
published: 2023-02-07T20:39:38Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.catchpoint.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BMC Operations Management Integration

## **Introduction**

BMC Helix Operations Management uses service-centric monitoring, advanced event management, root cause isolation, and intelligent automation to improve performance and availability.

Connect Catchpoint and BMC Helix Operations Management to:

- **Configure comprehensive alerts in your event stream**
- **Direct links to Analysis Charts in the Catchpoint Portal**
- **Enable root cause isolation**

This document outlines the steps to integrate Catchpoint and BMC Helix Operations Management using Catchpoint’s Alert Push API.

## **Integration Steps**

- **Webtool Setup** No installation is required.
- **Catchpoint Setup** To get Catchpoint alerts into your stream, login into the Catchpoint Portal and go to Settings > API.

1. In the Alerts API select Enable for Alert Webhook![kb_1.png](https://cdn.document360.io/cb4af8f9-6751-4fd2-b39c-07aae832badb/Images/Documentation/11480186261019-kb_1.png)
2. Create the Alert Webhook for BMC Helix Events ![kb_2.png](https://cdn.document360.io/cb4af8f9-6751-4fd2-b39c-07aae832badb/Images/Documentation/11480226061211-kb_2.png)
  - Enter the Name example “BMC Helix Events (BHOM)”
  - Set Status to **Active**
  - Enter the BMC Helix Operations Management Endpoint URL.  

`https://<your-helix-ev>/events-service/api/v1.0/events`  

`<your-helix-env>` is the host name of your BMC Helix environment, at onbmc.com.

- Select Template for Format
- Add a new template
- Enter the template Name e.g., **BMC Helix Events** and set the Format to JSON
- Use the following JSON Template and Save it.

```
[
    {
        "details": "${TestName} - http://portal.catchpoint.com/ui/Content/Charts/Performance.aspx?tList=${testId}&amp;uts=${alertProcessingTimestampUtc}&amp;z=&amp;chartView=1</a>",
        "msg": "${TestName} [${TestId}] -   ${switch(${notificationLevelId},'0','WARNING','1','CRITICAL','3','OK')}",
        "priority": "PRIORITY_3",
        "severity": "CRITICAL",
        "source_hostname": "catchpoint",
        "source_identifier": "catchpoint"
    }
]
```

- Add request details

You will also need the BMC Helix Operations Management API Key. To get your API Key, connect to **BMC Helix Operations Management**, go to the **Administration > Repository** page, and click on the **Copy API Key** button. ![kb_3.png](https://cdn.document360.io/cb4af8f9-6751-4fd2-b39c-07aae832badb/Images/Documentation/11480292836635-kb_3.png)

- Save the API.

## **Results**

Catchpoint will now send any alerts directly to the Events stream in BMC Helix Operation Management.

![kb_4.jpg](https://cdn.document360.io/cb4af8f9-6751-4fd2-b39c-07aae832badb/Images/Documentation/11480347969307-kb_4.jpg)