Overview
Catchpoint has worked closely with the BigPanda team to create an official integration that can be easily installed within the BigPanda portal. Mutual customers can now combine their alerts in one location, which helps IT teams reduce alert noise in order to more quickly detect and solve critical issues.
What is BigPanda?
BigPanda is a data science platform used for automating IT event correlation. This platform is used by IT, NOC, and DevOps teams to quickly detect and resolve critical issues. By using data science to assist IT teams, BigPanda can correlate massive amounts of IT alerts from the cloud, applications, services, and servers, then automatically turn them into actionable insights. More information on BigPanda can be found on their site: http://www.bigpanda.io.
Configuration
Installation and configuration take about five minutes and will allow you to send your Catchpoint alerts to BigPanda for correlation with your other alerts, as well as code deployments and infrastructure changes.
To send your Catchpoint Alerts to BigPanda via the Catchpoint Alert Data API, follow these simple steps:
- While logged into the BigPanda portal click on Integrations, then find the Catchpoint integration and click *Install.
- In the Catchpoint Integration page, enter an integration name and click Generate App Key.
- Log in to the Catchpoint portal and go to Settings > API.
- In the Alerts API section, paste the BigPanda Endpoint URL, which contains the generated App Key. This Endpoint URL can be found in the BigPanda portal.
- If you need help creating a template, see below for a BigPanda recommended template. 6. Save your Template and Save the API configuration.
- If you have any alerts configured on your tests you will now see Catchpoint Alerts in the BigPanda portal.
The following template is recommended and certified by BigPanda:
{
“notificationLevelId” : “\${notificationLevelId}”, “TestName” : “\${TestName}”,
“testId”:”\${testId}”,
“testUrl”:”\${testUrl}”,
“monitorTypeId”:”\${monitorTypeId}”,
“AlertTypeId”: “\${AlertTypeId}”,
“AlertProcessingTimestampUtcEpoch”: “\${AlertProcessingTimestampUtcEpoch}”,
“alertTriggerPercentage”:”\${alertTriggerPercentage}”,
“alertTriggerTotal”:”\${alertTriggerTotal}”
}